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Schofield Residence Earns 2016 Bronze National Quality Award


Kenmore, NY – June 17, 2016 – Schofield Residence announced today that the long term care facility is a winner of the Bronze National Quality Award for 2016 from the American Health Care Association/National Center for Assisted Living (AHCA/NCAL). The award is the first of three distinctions possible through the AHCA/NCAL National Quality Award Program, which honors long term and post-acute care centers that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.

“We live our mission every day,” notes Randy Gerlach, administrator of Schofield Residence. “Our quality improvements are focused on the highest level of professional care for the physical, psychological and spiritual needs of each person; in other words, a ministry of care to the whole individual. Our entire organization is committed to translating this belief into action in all of our programs and services.”

Schofield Residence rehab facility in Buffalo NY uses a Quality Assurance Performance Improvement program (QAPI) containing steps to achieve systematic performance through evaluation, review, problem analysis, and implementation of corrective measures.

“I applaud the women and men of Schofield Residence for their commitment to improve quality care,” states the AHCA/NCAL National Quality Award Board of Overseers Chair Christine Boldt. “This award is the first step in a program that serves as an essential guide to performance excellence.”

Schofield Residence employs 140 individuals. The Residence’s 120-bed facility includes twenty (20) short-term beds within Schofield’s Rehabilitation Center, a 10-bed Hospice unit, and long term care. As part of the award process, Schofield noted its membership in an Independent Provider Association (IPA) comprising 15 health care facilities. “We use Quality Indicator data comparing members of our IPA,” adds Mr. Gerlach. “Our collaboration is built on the foundation of maximizing outcomes and efficiency, while offering unparalleled services to thousands of residents and patients through the implementation of shared best practices. We also have another collaborative effort with Hospice Buffalo. Patients can be admitted directly from the Hospice In-Patient Unit (HIU) or from the Palliative Care service at local hospitals with continuity in coverage and services. It also allows for admissions directly to the HIU again avoiding hospital readmissions.”

The Bronze Quality Award will be presented during AHCA/NCAL’s 67th Annual Convention and Exposition in Nashville, TN this October.

Founded in 1910, Schofield is one of the most experienced and respected providers of home health, adult day health, short term rehab and long term care services in Western New York.


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The Schofield Residence Nursing Facility offers both short-term rehabilitation and long term care services. We welcome you to visit and learn more about Schofield Residence Nursing Facility.