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Job Details:

Schofield is actively seeking an experienced and skilled Director of Social Services to work in our Nursing Home facility.

  • The typical shift will be Full Time, Monday - Friday 8:30am-4:30pm.

Why consider Schofield for employment?

  • We are dedicated to providing a team oriented environment with long term career advancement and opportunities
  • Our mission and philosophy center around our outstanding patient and resident care.
  • Schofield Care is ranked 5 out of 5 stars by the Federal Government and is ranked as being one of the most experienced and respected providers of home and long term care health care services in Western New York.
  • You will become apart of a passionate and caring team dedicated to making a difference in someone's life all while building your own career through top level expertise and experience.
  • We offer an environment that is equipped to allow our staff to provide the highest level of professional care.

Job Summary

The Director of Social Services is responsible for the identification, assessment and management of social problems related to illness, the receipt of medical care, and attainment of maintenance of health. This includes the evaluation of psycho-social factors which relate both to intra- and inter-personal relationships, including individual, marital, familial and environmental related problems. The Director of Social Services also manages the Social Services Department.


  • Educations and Training - Must Possess:
  • a. A Master's degree in social work from a program accredited by the Council on Social Work Education and the New York State Department of Education; or
  • A Bachelor’s degree in social work from a program accredited by the Council on Social Work Education and the New York State Education Department.
  • An interest, willingness and ability in maintaining and improving knowledge and skills by attending appropriate educational programs.
  • PASRR certification is preferred.


  • With a Master’s degree, as defined in Qualifications A. 1.(a), above, at least one (1) year's experience in a medical/health care setting which would include a minimum of one (1) year's experience working with a geriatric population; or
  • With a Bachelor’s degree, as defined in Qualifications A. 1.(b) above, at least three (3) years experience in a health care setting which would include a minimum of two (2) years experience working with a geriatric population.
  • Character - The individual must possess professional business ability, sound judgement an mind, dependability, pleasant personality, professionally neat appearance, human relations skills, communication skills, integrity, patience and compassion for the elderly and infirm. Ability to retain appropriate information, in strictest confidence, is essential.

Essential Job Functions

  • Plan, organize, direct and evaluate social work services. Meet and deal effectively with other facility personnel, personnel from other agencies, the public, medical staff, and other individuals. Retain appropriately information in strictest confidence. Possession of a current New York State driver's license and access to an automobile is essential in order to complete certain job functions off premises.

Job Duties and Responsibilities

The Social Services Coordinator is supervised by the Administrator. The job duties and responsibilities are to be performed while observing the following standards: job standard (knowledge, ability, skills), technical skill, quality, quantity, judgement/problem solving, decision making, and initiative. The responsibilities include, but are not limited to the following:


  • Coordinate, direct, supervise and participate in the social services functions for the Nursing Facility (NF).
  • Supervise, direct, instruct and evaluate Social Service Department staff in performance of their duties.
  • Attend any inservice programs deemed applicable by Administration to further the understanding/performance of the Coordinator in meeting resident/registrant/family needs and current criteria for better department functioning.
  • Keep departmental records and correspondence including social histories, progress notes, psycho-social assessments, statistics, and summaries as required for administrative purposes and by specific programs.
  • Provide inservice education programs for staff.
  • Disseminate educational information to residents/registrants and families as indicated.
  • Act as a liaison between financial assistance agencies, insurance carriers, and residents/registrants and family. Assist in determining resident/registrant eligibility for financial aide; assist residents/registrants and family with completion of paperwork necessary to secure financial assistance. Inform, interpret and clarify information for resident/registrant and family.
  • Attend NF Resident Care Conferences as required.
  • Act as advocate for resident and their family with personal and social problems and problems involved with institutionalization.
  • Assist residents in discharge planning.
  • Represent the Social Services Department at in-house meetings which includes, but is not limited to:
  • Employee Recruitment and Retention Committee
  • Ethics Committee
  • Employees' Recognition Committee
  • Quality Assessment and Assurance Committee
  • Other meetings as assigned by the Administrator
  • Arrange for the use of and/or access to other community resources as needed and coordinate the various programs with the services of hospitals, residential health care facilities, adult care facilities, home health agencies, long term home health care programs, community social agencies and other service resources.
  • Represent the Schofield Residence at appropriate professional organizations.
  • Work with Administration in determining budget needs for the department.
  • Requisition supplies for the department through the purchase order system.
  • Establish and monitor a quality assurance program and represent the department at Quality Assessment and Assurance Committee meetings.
  • Work in a professional manner, with Schofield Residence employees, consultants, health care professionals and volunteers.

Specific Duties:

The following functions are performed directly by the Social Services Coordinator or delegated to social service staff as appropriate.

  • Implement a social services plan of care to meet the emotional, social, mental, and psychological needs of each resident.
  • Prepare a social history as required on each admission and provide social progress notes on each resident in the facility.
  • Assist the staff in understanding the significance of social, economic and emotional factors in relations to residents' illness, treatment and rehabilitation to a reasonable potential.
  • Provide direct counseling/support service for resident and/or family members when required maintaining confidentiality of information.
  • Participate in admission of new residents working with administration, nursing, Long Term Home Health Care Program (LTHHCP), and ADHCP personnel in interviewing, screening, and admitting residents/registrants and providing necessary background information. Conducts an initial admission assessment and interview with the resident and family to evaluate the appropriateness of placement and identify the need for special services.
  • Provide for an orientation to the facility for new residents. This includes services information, procedures, Bill of Rights, interpreting Residents' Rights for resident and family, introductions to staff and residents, etc.
  • Provide assistance for medical approval for Medicaid residents who need transportation to and from medical appointments.
  • Work with the Finance Department in providing and maintaining resident personal funds.
  • Provide for completion of paperwork including transfer summary for hospitalized residents.
  • Assist in development programs that will benefit residents' emotional, social, psychological, mental and physical well-being.
  • Coordinate Medicare notification procedures.
  • Provide for staff advisement to the Residents' Council.
  • Assist with personal affairs and provide personal services for those residents who have no family or for those with family living out of town, including burial arrangements when necessary.
  • Facilitate needed communication with other disciplines on behalf of the residents, including medical, nursing, dietary, rehabilitation and psychiatric services.
  • Coordinate and monitor needed services for individual residents to assure optimum level of emotional, physical, mental and psychological well being and independence.
  • Involve resident, appropriate disciplines and administration, as appropriate, regarding matters such as bed retention, room changes, transfer and/or discharge.
  • Interpret residents' needs, behaviors, and rights by extending professional intervention to all levels of staff by suggesting positive approaches, including alternatives to use of physical and chemical restraints.
  • Initiate and facilitate small group meetings of residents, family, and staff directed at a fuller understanding of the institutionalized resident and fuller joint participation in improving the residents' emotional and physical well being.
  • Arrange for residents and families to meet with Department of Health surveillance staff as necessary.
  • Participate, when requested, in the functioning of the Residents' Council and Family Education/Discussion Group.
  • Coordinate and facilitate the referral of residents for needed/requested services and resources not available in the facility.
  • Organize and facilitate bereavement counseling for residents, families, and other affected individuals.
  • Follow rules and regulations of regulatory agencies in regard to the department's facility operations.

The Schofield Residence provides excellent wages and benefits including but not limited to:

  • Medical Insurance
  • Pre-tax Flexible Spending Accounts
  • 401(k) employer matching program
  • 403(b) Tax Shelter Annuity
  • Extensive Paid Time Off
  • Voluntary insurance programs

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